In brief

Elderline 14567 offers senior-citizen information and support in India, daily from 8 am to 8 pm. It is not a replacement for emergency response.

Start with Ministry of Social Justice and Empowerment / PIB: Elderline: support for senior citizens (opens in a new tab)

Choose your Indian state

Build the plan with your parents

Agree the support they want, a reliable local contact and a backup. Review the arrangement when health, living circumstances or caregivers change.

Your next steps

0 of 5 steps complete · Next: Check immediate safety

  1. Speak privately when safe

    Try to understand your parent’s wishes without the person causing concern controlling the conversation.

  2. Arrange independent local support

    Use a trusted person who is not financially involved in the disputed arrangement.

  3. Record facts carefully

    Keep dates, messages, documents and a factual account of events without confronting someone if that may increase danger.

  4. Seek the appropriate local route

    Contact Elderline for support and ask local legal services or a lawyer about the options available.

Suggested preparation sequence. Your authority may require a different order. Progress stays on this device.

What to have ready

0 of 4 prepared

Keep documents in your own secure records. Tick what you have; nothing is uploaded.

Continue your preparation

Fix your OCI email and help family download e-OCIRecover access through the official email-update service.I want my family to find and claim my accountsPut account information, nominations and family instructions in order.

Questions to take to an adviser

  • What does my parent want to happen next?
  • Who can speak to them independently and safely?
  • Which local authority can address this concern?
Pause if you hear thisPressure to transfer property immediately in exchange for care warrants independent advice before anything is signed.

Who can help

Emergency services for danger; Elderline and a local lawyer or eligible legal-aid service for next steps.

Check an adviser before paying or signing

Sources & review limits

Published by NRIdisha. Prepared with AI assistance. No individual author or qualified professional reviewer is credited for this guide.

Editorial standards, coverage and corrections

Official sources support the statements they address. They do not certify this guide or your eligibility. Open the source and check current amendments before acting.

National Portal of India (opens in a new tab)

Correction or missing context?

Keep this page’s title, the exact statement and the official source. Email them to support@nridisha.com. Do not include personal documents.