In brief

For cybercrime in India, use the official National Cyber Crime Reporting Portal and its listed helpline 1930. Reporting does not guarantee that a transfer can be reversed.

Start with Ministry of Home Affairs: National Cyber Crime Reporting Portal (opens in a new tab)

Choose your Indian state

Your next steps

0 of 5 steps complete · Next: Contact the bank through a known channel

  1. Stop interacting with the suspicious party

    Do not send another payment to “unlock” a refund or give remote access to your device.

  2. Preserve the evidence

    Keep transaction IDs, dates, messages, phone numbers and website details.

  3. Use the official reporting route

    Report through the cybercrime portal; if someone is in India, they can try 1930. Overseas short-code access may not work.

  4. Keep the complaint trail

    Retain bank and police acknowledgements and follow the instructions of the responsible authorities.

Suggested preparation sequence. Your authority may require a different order. Progress stays on this device.

What to have ready

0 of 4 prepared

Keep documents in your own secure records. Tick what you have; nothing is uploaded.

Questions to take to an adviser

  • What can the bank do now to prevent further loss?
  • Which report and evidence are required?
  • How do I track the complaint?
Pause if you hear thisAnyone demanding an advance fee or OTP to recover your stolen money may be running a second scam.

Who can help

Your bank and the responsible cybercrime or police authority.

Check an adviser before paying or signing

Sources & review limits

Published by NRIdisha. Prepared with AI assistance. No individual author or qualified professional reviewer is credited for this guide.

Editorial standards, coverage and corrections

Official sources support the statements they address. They do not certify this guide or your eligibility. Open the source and check current amendments before acting.

National Portal of India (opens in a new tab)

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