Official services · India · participating government authorities
Complain about government service delivery through CPGRAMS
CPGRAMS accepts service-delivery grievances and provides registration-based tracking. Its published process includes an appeal option following closure and poor feedback.
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How to use this source
- Identify the responsible department and describe the service problem with dates and the earlier application reference.
- Lodge the grievance through the portal and keep the registration ID.
- Track disposal and use the portal’s feedback and appeal route where applicable.
Scope and limits. CPGRAMS excludes RTI matters and court or sub judice matters, among other categories. It does not replace a statutory appeal or an emergency service.
Official evidence
Department of Administrative Reforms and Public Grievances (opens in a new tab)
- Publication date
- Not established in this review
- Effective date
- Not established in this review
No forms are submitted here. Use the government website for personal details, records and payments. Confirm current instructions with the issuing authority.